Kate: Hi, I’m Kate.

Randy: Oh, yes, for the hostess position. I’m Randy. Come on into my office.

Kate: Thanks. I brought my resume for you to look at in case you don’t have your copy handy.

Randy: Excellent. It says here you have no prior restaurant experience. You have worked in retail before, though.

Kate: Yes. I worked in my aunt’s store over the holidays the last few Christmases. It was really hectic, but I loved it.

Randy: Tell me what you loved about it. Are you a people person?

Kate: I think so. I’m pretty bubbly, and I think that’s what a restaurant needs at the entrance.

Randy: You’re right. And it just so happens the entrance is also the exit in most restaurants. Do you know what that means, Kate?

Kate: Sure. The hostess has to leave a lasting impression. Like…she needs to convince the guests to come back somehow.

Randy: And how would you do that, Kate?

Kate: Well, for example, I could rhyme off upcoming specials or features as they’re paying or getting their coats on. I could also ask guests to fill out a comment card.

Randy: You’re reading my mind, Kate! I love the way you call customers “guests.” I think you’ve got yourself a job.

Kate: Just like that? Wow. Thanks!

Randy: There’s just one other thing. I’m short on staff tonight. Are you available at 5:00?

Kate: Tonight? Well, my last class ends at 3:00, so I guess I could be here on time.

Randy: Great. I’ll need you for three shifts a week at least. I may call you in on other days if I’m in a pinch.